Ryobi Printing Presses

RMGT Service Engineer

We install, service, repair, and offer operator training on all models of Ryobi/RMGT offset printing presses.

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Ryobi RMGT Printing Press service experts! We will travel wherever you need us!

Pacific Offset Industries

Guillermo Queponds is the founder of Pacific Offset Industries. Pacific Offset Industries is the go-to source for your Ryobi RMGT offset printing press problems. We strive to be a sensible / affordable / long lasting solution for your profitable operation.

What We Do

We install, service, repair, and offer a complete operator & maintenance training on all models of Ryobi RMGT offset printing presses. We take pride in our customer care and we make certain the customer is satisfied with our services and repairs. 

Our greatest personal satisfaction is when the customer smiles. All the difficult problems are gone and the equipment is performing to the factory standards.

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Why Choose Us

  • We understand customers’ needs and respond within 4 hours.

  • We provide quick and appropriate solutions.

  • We have 4 decades of experience in the industry.

  • We are dedicated to providing excellent customer service

  • We work on your electrical and mechanical problems including all sections of printing press, coating unit, delivery, dryer, etc.

  • We understand the software driven Ryobi RMGT printing press logic. Like the PDS-E Scanning densitometers, PCS-G, PDS Console computer related problems, GUI, IVS, PPC ink curves etc.

  • We offer excellent technical phone support at an affordable rate. Please call to schedule your phone support call.

  • We offer our services fluently in Spanish

What our customers are saying

Pacific Offset Industries

"To whom it may concern:

I’ve known Guillermo Queponds for 28 years. I count him as a friend, advisor, and a trusted resource. His technical expertise on Ryobi presses is, without question, above and beyond. His attitude has been and continues to be “how may I best serve the needs of my customer”. He is always looking out for his friends and clients. Guillermo gets things done and gets them done RIGHT the first time. Over and above all of this, he’s a good man who is grounded in the things that are truly important in life, his faith, his family, and his commitment to helping others.

He was part of our team in the 1990s that allowed us to perform at high levels as the top Ryobi dealer in the country. He was part of our key dealer resources when I was the National Sales Manager for Ryobi in the 2000s. I can heartily recommend him. Expect great things from Guillermo Queponds. He is an extraordinary individual.

~ Tim Kirby
President/CEO
KirbyWest Printing Equipment

Pacific Offset Industries

"In the twenty + years I have known and worked with Guillermo Queponds I have seen him progress from competent, local service technician to probably the most highly trained, most sought after and professional Ryobi service tech in the country. Additionally, Guillermo has that rare mix of technical skills and an intuitive way of dealing with people that would make him successful in any line of work.

His reputation is unconditionally excellent as both a service professional and a person, ask around - he has loyal friends and customers in probably every State in the Untied States (including Alaska and Hawaii) and you do not build a professional resume like that overnight, it takes decades. He has personally helped me close many capital equipment sales and, although I am in another line of work now, I will always consider him to be one of my best friends.

~ Kevin R. Moran
Sales Professional

Pacific Offset Industries

In my 20 years of association with Mr. Guillermo Queponds, I have used him almost exclusively to service and repair my printing equipment. He has proven himself time and again to be most professional, reliable and honest in every regard.

It is with the utmost confidence that I would recommend him to anyone looking to have their printing equipment serviced or repaired.

 

~ Jerrold P. Taylor
Formerly of Island Printing Center
Kailua, Hawaii

Pacific Offset Industries

I am an owner of a small to medium size Print Shop in Northern British Columbia. We are situated in an area that isn't easily serviced and requires a Technician to be flown in. I have a 3404 Ryobi DI Press and when I bought this press my biggest concern was regarding who I would get to service it and service it right the first time. Call backs were not an option for us. Guillermo Queponds proved to be that person for us.

I was amazed how he seemed to have to whole service manual inside his head. Guillermo does not have the attitude of "It's Good Enough" he takes great pride in his work and won't leave until it's PERFECT. I would highly recommend Guillermo as a service technician if they want to maintain a consistent level exceptional quality. I am open to any questions regarding Guillermo.

Thank you.

~ Dean Moore
Bulkley Valley Printers
[email protected]

www.bvprinters.com

Pacific Offset Industries

This is my personal recommendation for Guillermo Queponds. I have worked with Guillermo since 1999 and know of no other person more knowledgeable about Ryobi printing equipment. Guillermo has handled my most complex printing issues and needs with the highest level of integrity.

Guillermo is highly knowledgeable in all aspects of the printing process and is a pleasure to work with. I have had the opportunity to work alongside Guillermo many times and have watched him not only maintenance and repair but teach our employees to be better at their craft. He has mentored all our pressmen to be more valuable assets to our company.

Guillermo has moved and installed all our press equipment since 1999. He has set up product demos with manufacturers at trade shows and has influenced our purchasing decisions on all major printing equipment purchased since 1999. He also has consulted with me on the planning and design our new printing plant completed in 2011.

I have known Guillermo to be dedicated, passionate and enthusiastic in all the work he has performed for me. I have used Guillermo to handle the biggest issues I have come across in printing and he has consistently exceeded my expectations.
He is a true craftsman and leader that I could recommend to anyone looking for the best our industry has to offer.

~ David L. Tucker
Maui Printing Company Inc.

Pacific Offset Industries

This letter is a recommendation for Guillermo Queponds. I have found Guillermo to be consistently reliable in tackling all assignments with dedication.
In over ten years of working together, Guillermo and I have been involved in three press installations. Two of the installations were for a Ryobi 685-D, 5-color with aqueous coater. His integrity has been exhibited by the attention to detail he applies to every aspect of equipment installation and support. Guillermo has been the key individual that Stylecraft has relied on to diagnose and correct the rare malfunctions of our press. His immediate response and excellent communication skills have been invaluable in keeping our printing equipment running at an optimum level.

Guillermo is one of the few graphics professionals we rely on to keep our business working. He is straightforward and considerate of our business objectives when recommending solutions to technical problems. We will continue to call on him when a challenge occurs that falls within his area of expertise.

~ Bret Monden
Stylecraft Marketing Corporation
22922 Avenida Empresa
Rancho Santa Margarita, CA 92688
(949) 709-2000
[email protected]

Pacific Offset Industries

I have had the opportunity to use Guillermo in a few occasions where our tech could not figure out the problem this guy is great tech does what he says at a fair price. Any question, give me a call. I would use his services and recommend very highly.

~ Don Epley
Equipment Manager
Xpedx
(602) 228-8651

Pacific Offset Industries

I met Guillermo about 5 years ago, from then he has proven to be an honest, knowledgeable, and hard-working fellow. As a long time pressman, I very much appreciate the honesty part. As a person, he’s very friendly, as a technician patient and precise, good at measuring the ability of press crew to troubleshoot and repair/replace on there own. Major repair as we know can be a very big deal economically for a small to medium shop and I believe Guillermo takes that to heart, doing his best to mitigate the pain.

~ George Hofferber

Cascade print media

Tacoma Washington

Pacific Offset Industries

"Our 18 year old Ryobi 685 press is running like new again thanks to Guillermo. He replaced and programmed a New frequency drive inverter as well as upgraded our legacy console GUI computer with a modern updated GUI computer and now the press has a new lease on life. Speed, performance, and automated functions are working as well as they did the day the press was installed. Thank you for a job well done sir!"

Kevin M. Goers
President
Service Printing Corporation
[email protected]